Refund Policy
Last updated: September 23, 2026
BP Online Consulting & Management, LLC (“BPOCM,” “we,” “our,” or “us”) wants you to be confident in your purchase. This Refund Policy explains when refunds or rescheduling are available.
Consulting Services
Consulting service fees are generally non-refundable once work has started. If you need to reschedule a session, please provide at least 24 hours’ notice and we will work with you to find a new time.
Before Work Begins
If you request a refund before any work has started, we will review the request and may issue a full or partial refund at our discretion.
Digital Products
Digital products that have been accessed or downloaded are generally non-refundable due to the nature of digital delivery.
How to Request
To request a refund or reschedule, contact us at brandon@bpocm.com with your name, purchase details, and reason for the request. We review requests case by case.
Changes to This Policy
We may update this Refund Policy. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
For questions about this Refund Policy, contact us at brandon@bpocm.com.